Cosmetic Labs Canada

We're here to help

From formulation, development, and design to marketing, fill and assembly, our full turnkey service brings brands and products to life. Cosmetic Labs Canada gives you the ability to streamline the product development process of skincare, haircare, men’s grooming and bath + body care by offering a wide rage of services. Projects can be made Vegan, Cruelty-Free, Clean, Organic, and more.

So you found your product, what's next?

SO YOU HAVE FOUND THE PRODUCT YOU LOVE... 

STEP 1 - Read ALL The FAQ Listed Here

    • Browse our frequently asked questions below. By searching for your answers below it saves our staff from responding to questions that are already listed here so we can focus on getting brand's  like yours to the market as fast as possible. 

STEP 2 - Order Samples 

    • Order your samples and we will ship them to you within 2-8 business days. Some custom products may take a bit longer but we strive in having the samples processed as soon as possible. Our samples are processed by one dedicated individual bottled fresh just for you. 

STEP 3, What Quantity Do You Need? 

  •  10, 20 or 40 Bottles?
    • If you are ordering quantities of 10, 20, 40 bottles you can order them right online to have the order processed. Keep in mind when ordering smaller volumes the cost is significantly higher than ordering 60 Bottles. These quantities will be in standard packaging as found on the website. These bottles cannot be changed as we process these smaller bottles in runs of 100 units. If you would like to change a cap, please select the add on option. 
  •  60-400,000  BOTTLES OF THE SAME PRODUCT ?
    • Your brand will be unique. You can choose from any compatible IN STOCK bottle found under packaging. We will change the container for you based on your branding needs and you will have to speak to one of our directors for pricing (allow 48-72 hours) as we need to search with over 32 bottle manufactures across North America. 
  • I WANT A BOTTLE NOT FOUND ON YOUR WEBSITE. 
    • I Don't See A Bottle I Love
      • Easy we have access to thousands of bottles. The bottles found under our packaging link are standard bottles we carry. We are able to source specific packaging with a MOQ of a case volume. This will keep your brand consistent and unique.
    • I Already Have The Packaging or Labels
      • Simple, when placing your order you will need a custom quote. Our Specialists will be able to quote it with you supplying the packaging. Typically this will save you $0.40 a bottle or so plus the label if you are sending it to us labelled or screen printed. 

STEP 4 DESIGN SERVICES? 

  •  Yes, I Need A Brand Design Label Created To Canadian or American Standards 
    • Our Design & Marketing Directors will request information BY EMAIL once the order is confirmed and paid.   
    • Design Fee is charged per hour and the estimate is based on the products you have ordered. If the client makes multiple changes the design fee is based on design time charged per hour (see our services for price)
    • Please have 3 sample brand images of a similar product and explain by email when they request. Please be as specific as possible. 
  •  NO, I do NOT  Need A Label Created
    • You can send a  label. It MUST be in a packaged .ai  file that is print-ready. We will print the label based on the quoted specs. The product will be printed based on the quality at the resolution provided. A sample print will cost $25 + Shipping for approved artwork if you would like a visual. We do not take any responsibility for the information on the supplied labels, governance, directions of use, cautions or assumptions for any supplied label. 
  •  No, My product does Not require a label. 
    • We do not take any responsibility for the information you apply to our product yourself. please ensure the claims, Cosmetic Notifications are filed and approved based on Country of Use. 

STEP 5, MANUFACTURE,BOTTLE & LABEL? 

  • Your order will be processed in queue based on the date your file is completed. Your product WILL NOT enter the queue for packaging until the label confirmation is confirmed. Please allow 15 business days for this to be complete on in-stock packaging options. 
  • If your order requires custom ingredients, formulations please speak to a customer service rep for an estimated timeline. As non-stock items are being shipped from multiple suppliers our team will provide an estimated time based on general shipping conditions and product availability at the current time. 

STEP 6, It's Time To Ship, But Wait Do You Need Marketing or Photos?

  • We offer website, marketing and branding packaging. If you're launching your product online, ask about our web photos. Our team has the experience and skill to professionally shoot your web and product images for a perfect launch.  Check out our  Marketing FAQ Below for more detail. 
  • Shipping is not included in your original order. There is no way to estimate the weight and size of the packages due to the customizable feature options. Our team can provide you a rough estimate but we want to get your brand to you as cost-effective as possible so we don't want to just add a 20% shipping fee like other shopping carts. 

Our Lab is located In Sault Ste. Marie Ontario.

We do offer our products for sale in our retail store located at 298 Wellington Street West, Sault Ste. Marie Ontario Canada 

 

 

PAYMENT TERMS, TYPES OF PAYMENTS & FEE'S 

TERMS:

  • Cosmetic Labs Canada strives at providing the best pricing for your private label brand. We want to keep our customer cost's as low as possible and you shouldn't pay more because someone else did not pay for their order. In order to confirm your order, it MUST BE PAID IN FULL prior to the design stage. 

TYPES OF PAYMENTS:

  • Certified Cheque/ Bank Draft 
  • Email Money  Transfer 
  • Electronic Funds Transfer 
  • In-Person Cash or Debit 
  • Visa /Mastercard * if choosing to pay with this method, your order will be processed as a temporary hold if over $1000 CND We will contact you directly if choosing this payment option (Note: processing fee will be charged). If your order is under $999.99 including HST your credit card will be immediately processed. 

All Private Label orders less than $5000.00 (Before HST) WILL be charged $35.00. Once an order is processed we are unable to change, cancel or alter the order and a new order must be entered. 

About our products

Our chemists leverage science, expertise and nature to deliver the most potent formulations in the beauty industry. Comprised of the highest quality ingredients sourced from around the world, our clinical-grade formulas are safe and effective.

Many of our products are paraben-free, sulphate-free, SLS free and vegan. All of our products are cruelty free, we never test on animals. Our products are made with natural and organic ingredients.

Each product listed under the "Our products" in the main menu have a full list of ingredients for you to cross-check. 

Bath & Body

Choose between: Clear with White Tops or white with black tops. Our bath and body products are recyclable plastic.

Face

Clear plastic with Silver & White Tops. 

Hair

White Plastic Bottles with black lids. 

Essential Oils

Our essential oil bottles are amber glass & black tops. 

Men

Amber bottles with black tops. 

Children and Babies

White bottles with white tops

There is no start-up cost! All sales are one-time purchases. You can start out by ordering a sample or a trial pack of the products you’d like to try before selling.

For wholesale orders, our minimum order quantity is 12 units per formula. Unit pricing varies, depending on your quantity. Individual pricing is listed on each product’s page.

Pricing is a brand choice. As the manufacturer, we do not provide individual product pricing for the retailer. Although you are selling the same formula, you might be selling to different target audiences.

You should determine what is the best strategy to make the best profit margin. Our products are high-end, CANADIAN-made and should be priced accordingly.

Design FAQ

We go to the highest measures to ensure your products and their labels meet all requirements and regulations. 

When it comes to the label or product descriptions, we (Cosmetic Labs Canada or our customers) cannot claim that the product/formula makes a physical change to the skin, hair or body or affects the structure or function of skin, hair or body (this would be a drug claim). We can only claim that it changes the appearance of the skin and that products are for cleansing, beautifying, promoting attractiveness, or altering the appearance (since these are cosmetic claims).

Our label requirements:

  • Product Name
  • Fill Quantity
  • Directions
  • Cautions
  • Distribution Information
  • Company or Personal Name
  • City, State & Zip
  • Email, Website or Phone #
  • Ingredients (if not listed on your outer boxing or website)

At Cosmetic Labs Canada, we know everyone creates in different ways. That’s why we accept a variety of file formats: For logos, we recommend. PNGs with transparent backgrounds or an Adobe Illustrator file. For images, please send us high-resolution images.

For completed label designs, please send us .PDFs with any fonts used on your labels and embed any images. 

At Cosmetic Labs Canada, we know everyone creates in different ways. That’s why we accept a variety of file formats: For logos, we recommend .PNGs with transparent backgrounds or a packaged Adobe Illustrator file, but we also accept .JPEGs and .SVGs.

For images, please send us high-resolution images. For completed label designs, please send us .PDFs with any fonts used on your labels and embed any images. We also accept packaged .Ai files. (If using any Adobe programs, do not outline paragraphed text.)

Within a few days of ordering custom-branded products, you will receive an email from or designers/ marketing team to start the design/ marketing process. You will be prompted to fill out a design questionnaire so our design team can get a better understanding of you and your company. You will then be promoted to have a 30-minute consult with a member of our design team. Once the consultation and design questionnaire is filled out they will get to work and send over proofs for you to choose from and make the necessary adjustments.

Please note: Digital proof colours and actual printed colours may vary. This is due to screen monitors displaying colours differently than in person. Printed labels may appear darker due to inked paper versus a bright, illuminated screen. Our team ensures your labels will print as accurately as possible to your proofs. Using multiple screens may also vary the appearance of the label colours.

Once you approve your label designs, we will send your designs off to our in-house print team. Your labels will be printed using top-of-the-line printers on the material of your choice. Once your labels have been printed and cut, our fulfillment team will then pull and label your products. 

Please note: We do not print metallic or transparent labels in-house, however, if this is something you are interested in we can outsource that portion to make it happen. Extra fees may apply. 

Marketing FAQ

At Cosmetic Labs Canada, we know business owners are some of the busiest people and often don't have time to worry about marketing. That’s why we offer a variety of services. Everything from website design, product photography and printed marketing materials. 

Ask one of our designers about options for:

  • Professional Web Photos
  • Website Design 
  • Ecommerce Integration
  • Amazon
  • Business Stationery

Yes! We offer professional web-ready photos of your products. We make it easy to get professional-level product photos of your new product line.

How it works:

  1.  Order photos with your designer
  2. Provide shot direction
  3. We shoot it
  4. Approve the photos
  5. You're all set

Please note: All photos will be shot on a white background and are web-ready unless specified otherwise.

Cosmetic Labs Canada offers comprehensive solutions when it comes to website design and development. Our capabilities include site architecture and wireframes building, visual designing and layouts, web development and coding, content writing services, testing and review, and site maintenance with regular monitoring and updating. Anything you need for your website, we will get it done with on-time delivery. Our development teams work in sync with your goals and can deliver different types of websites and features ranging from simple, static websites to dynamic websites with rich multimedia content and enterprise solutions or portals.

Yes, stationery design can be provided at an additional fee. We offer everything from letterheads, business cards, postcards, banners and other specialized marketing material you may require.

About your order account

We pride ourselves not only on quality and support but also on efficiency. Our lead time is one of the fastest in the industry. Once we receive your approval AND Confirmation of Label Design, you can expect your order to ship in 15 business days. This time is not guaranteed, but we strive to get the order's out as efficient as possible. 

let's Chat About Shipping 

CLC ARRANGED SHIPPING

    • CLC will use the best-calculated shipping rate for all order’s which will be calculated once the order is processed. Shipping fees will be calculated based on actual freight wt & Dimensions (Dimensional Wt).  We use the best quoted rate with UPS, PUROLATOR or DHL with domestic & International orders. 
    • CUSTOMS & DUTY
      • Our cosmetics are Manufactured in Canada and ARE EXEMPT from USA/ MEXICO Duty. 
      • SHIPPING TO  USA or Mexico will be charged a broker &  State/ Provincial Tax.  The broker fee's are typically minimal fee to clear your items with Custom's. 
      • International Orders  may be Duty Free, please consult with a broker depending on the destination. 

CUSTOMER ARRANGED SHIPPING 

    • If a customer chooses to provide shipping labels, the customer must insure that the goods are shipped as Fragile & Liquids. The customer is responsible for all damages obtained and to put an order in with their carrier's insurance if required. We are NOT responsible for 3rd Party shipping claims.

To purchase from us, you must create an account first. Click here to easily sign up.

Click here to reset your password. A temporary password will be sent to your inbox (check your junk or spam folder if you don’t see it right away).

To change your password, visit your Account Details section of your account. Enter your current password, then enter your new password and re-enter to confirm. Click the Save Changes before leaving the page.

For images, please send us high-resolution images. For completed label designs, please send us .PDFs with any fonts used on your labels and embed any images. We also accept packaged .Ai files. (If using any Adobe programs, do not outline paragraphed text.)